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Privacy Policy

Last Updated: 2026-08-22

Privacy at a Glance

  • What we collect: Identity, payment, device data, and gaming activity.
  • Why we collect: To manage accounts, process payments, and prevent fraud.
  • Who sees it: Only phrush and essential service partners (e.g., payment processors).
  • Retention: Data is kept for the account life plus legal mandates.
  • Deletion: You can request data removal via our support channels.

1. Introduction and Scope

This Privacy Policy describes how phrush collects, uses, and protects the personal information of users within the Philippines. By accessing our platform, you agree to the practices described herein.

This policy applies exclusively to the phrush website and its integrated services. It does not apply to third-party websites, external links, or services that you visit after leaving our platform; we strongly recommend reviewing the privacy policies of any external sites you visit.

2. Personal Information We Collect

We collect only the information necessary to provide a safe and legal gaming environment:

Account and Identity Data

Information provided during registration to create your account and ensure you are the authorized user.

Verification Documents

Documents required for KYC (Know Your Customer) processes to verify your legal age and identity.

Payment Data

Information necessary to facilitate deposits and withdrawals, managed through our secure partner payment providers.

Gaming and Transaction Activity

Records of your wagers, winnings, deposits, and withdrawals to manage your balance and detect irregular patterns.

Technical and Device Data

IP addresses, browser types, device identifiers, and operating system details to optimize performance and prevent multi-accounting.

Support Communication

Records of your interactions with our support team to resolve queries and improve service quality.

3. How We Collect Data

We obtain information through three primary channels:

  • Directly from you: Information you input when registering, updating your profile, or contacting support.
  • Automatically: Technical data collected via cookies and system logs while you navigate the site.
  • From partner providers: Data shared by our verification and payment partners to confirm the validity of transactions and identities.

4. Why We Use Data

Your data is processed for the following purposes:

  • Account Management: To maintain your account and provide a seamless user experience.
  • Financial Transactions: To process deposits and withdrawals efficiently.
  • Compliance: To verify age and identity, fulfilling legal obligations applicable to gambling operators.
  • Security: To detect and prevent fraud, money laundering, and the creation of multiple accounts.
  • Personalization: To customize the content and offers displayed on your dashboard.
  • Marketing: To send promotional updates, only where you have provided explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We share information only in the following circumstances:

  • Service Providers: With trusted partners who provide payment processing, identity verification, and technical infrastructure.
  • Legal Requirements: When required to comply with the law or respond to valid requests from regulatory authorities in the Philippines.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: All data transmitted between your device and our servers is encrypted.
  • Access Control: Internal access to personal data is strictly limited to authorized personnel on a need-to-know basis.
  • Payment Isolation: Sensitive payment details are handled by specialized providers to ensure they are not stored in plain text on our servers.
  • Active Monitoring: Our systems are monitored to detect and mitigate potential security threats.

7. Cookies and Tracking

We use cookies to enhance your experience and analyze site traffic. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You hold specific rights regarding your personal data:

  • Access and Correction: You may request to view or update your personal information.
  • Deletion and Portability: You may request the deletion of your data or ask for a copy of it.
  • Objection and Consent: You may object to certain processing activities or withdraw your consent for marketing at any time.
Note: Even after an account is closed, certain data must be retained as required by gambling and anti-money laundering rules.

To exercise any of these rights, please contact our support team via the channels available on this site (Support Page).

9. How Long We Retain Data

We store your personal information for the duration of your account's active lifecycle. Once an account is closed, we retain specific records for the timeframe required by applicable law in the Philippines to meet regulatory and legal obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be closed immediately, and any remaining funds will be handled according to our legal protocols.

Parents or guardians who believe a minor is using our platform can report the account through our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical and service providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data regardless of where it is processed.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page to stay informed about how we manage your data.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out to us through the official support channels available on our Support page.